FAQ

Hier finden Sie Antworten auf Fragen, die immer wieder an uns gerichtet werden. Vielleicht ist auch eine Information zu Ihrem aktuellen Anliegen dabei. Wenn nicht: Dann schreiben Sie uns - das Mailformular finden Sie unter Kontakt.

Where do we return costumes? Please return costumes only to Eisenzahnstraße 43-44 in 10709 Berlin, even if you have rented them from another location. Our central return delivery is located at our premises in Eisenzahnstraße.
Do you take custom orders? You are welcome to commission custom-made costumes from us. In our atelier, these are made by qualified garment masters and tailors according to your wishes. We will be happy to advise you on this.
Are the deposit and rent for the costumes to be paid directly upon pick up? There are different ways of payment. We clarify the terms of payment with you individually when placing your order.
Can you send us pictures of the costumes? Customers who do not have the opportunity to come and see us on site can also commission us to put together costumes. We will then send you the photos. This service can take two to three working days as we put the costumes together individually for each request. Please call us so that we can discuss the scope of the costs involved with you.
Can I take photographs in the collection? You can take photos at Theaterkunst at any time and use them on your social media channels. Please feel free to link our collection with @theaterkunst. If you want to take detailed photos of costumes, please contact our costume department staff in advance. Please note that no persons (except yourself or your team) are in the photos.
Do you have a catalogue? Instead of leafing through a catalogue, you can view an exemplary costume selection in our digital showroom at www.showroom.theaterkunst.de. You are welcome to visit Theaterkunst at any time by appointment. A consultation on the phone or by video is also possible. Please feel free to contact us.
Can I rent costumes as a private person? Unfortunately, we do not currently rent out costumes for private use. We hope to be able to resume this offer soon.
Can one simply come by? We ask you to make an appointment for your visit. This way we can ensure that a member of staff can take care of you and your needs. If you wish, we can reserve a fitting room for you.